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business stupidity and the ignorance of law personified...
http://forums.clankiller.com/viewtopic.php?f=1&t=1166
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Author:  Satis [ Tue Mar 08, 2005 2:16 pm ]
Post subject:  business stupidity and the ignorance of law personified...

ok, just had to post this, because it just tickles me silly every time it happens.

As you guys may or may not know, I do technical support. In fact, I support call center real-time data stuff, which isn't really here or there, but means I deal with some really big companies on a regular basis (think fortune 100 kind of companies). Anyway....

...this phenomenon has been ongoing for awhile, but has simply escalated to insanely stupid magnitudes, the phenomenon being email disclaimers. Basically, they began along the lines of;

Quote:
If you have received this email in error, please notify the sender.


...and stuff like that. As time has progressed, the 'warnings' have escalated in size and apparent urgency. Behold the most recent incarnation I've dealt with:

Quote:
CONFIDENTIALITY NOTICE: This e-mail transmission, including any attachments to it, may contain confidential information or protected health information subject to privacy regulations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This transmission is intended only for the use of the recipient(s) named above. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify me by reply e-mail and destroy the original transmission in its entirety without saving it in any manner.


Oooooh...for the uninitiated, that sounds SERIOUS. The thing is, when someone sends you an email, on purpose or not, you become a party to a communication. It's like if someone accidently calls your phone number. If someone calls your home phone, blabs off a bunch of 'secret' information, and then tells you you can't tell anyone....that's not binding. Ditto with these emails. IE...my average email seems ot be 50% disclaimer now...and it's completely and utterly unenforceable and rediculous.

check this one out:

Quote:
The information contained in this message is intended only for the recipient, and may be a confidential attorney-client communication or may otherwise be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer.


They have absolutely no right to tell you what to do with the email..it's your property too, once it hit your inbox (actually, once it was sent by the sender).

So...anyway...I thought I'd share. Oh, and here's another actually threatening legal action.

Quote:
This E-Mail/telefax message and any documents accompanying this
transmission may contain privileged and/or confidential information and is
intended solely for the addressee(s) named above. If you are not the
intended addressee/recipient, you are hereby notified that any use of,
disclosure, copying, distribution, or reliance on the contents of this
E-Mail/telefax information is strictly prohibited and may result in legal
action against you. Please reply to the sender advising of the error in
transmission and immediately delete/destroy the message and any
accompanying documents. Thank you.


fucktards, every one.

Author:  J [ Tue Mar 08, 2005 3:48 pm ]
Post subject: 

I know what you're saying. This is an example of how an e-mail that my gf sends to me from her work look like.

(message) Hello, i'll be home at the usual hour.

=======================================================
Voir texte francais apres texte neerlandais

Deze e-mail, met inbegrip van elk bijgevoegd document, is vertrouwelijk. Indien
u niet de geadresseerde bent, is het openbaar maken, kopieren of gebruik maken
ervan verboden. Indien u dit bericht verkeerdelijk hebt ontvangen, gelieve het
te vernietigen en de afzender onmiddellijk te verwittigen. De veiligheid en
juistheid van e-mail-berichten kunnen niet gewaarborgd worden, aangezien de
informatie kan onderschept of gesaboteerd worden, verloren gaan of virussen kan
bevatten. De afzender wijst bijgevolg elke aansprakelijkheid af in dergelijke
gevallen. Indien een controle zich opdringt, gelieve een papieren kopie te
vragen.


Ce message electronique, y compris tout document joint, est confidentiel. Si
vous n'etes pas le destinataire de ce message, toute divulgation, copie ou
utilisation en est interdite. Si vous avez recu ce message par erreur, veuillez
le detruire et en informer immediatement l'expediteur. La securite et
l'exactitude des transmissions de messages electroniques ne peuvent etre
garanties etant donne que les informations peuvent etre interceptees, alterees,
perdues ou infectees par des virus; l 'expediteur decline des lors toute
responsabilite en pareils cas. Si une verification s'impose, veuillez demander
une copie papier.
=======================================================

Author:  derf [ Tue Mar 08, 2005 4:11 pm ]
Post subject: 

I agree entirely with you Satis. Its like, if they send the wrong guy important information, thats tuff shit.

Author:  Mole [ Tue Mar 08, 2005 5:39 pm ]
Post subject: 

The way I figure it, the only way the could be sure it was the right person would be to somehow passwords lock the email at the sender end, and the person (or customer/whatever) could only open it if they entered the correct coresponding password/customer number or something. Damnit I shouldn't have typed that and I should have sold my Idea.

==================================================

This post and any information, be it fact or fiction, any names mentioned therein and any ideas they stupid or not, may not be passed on, saved, reproduced, acted upon or even read, by anyone including the but not limited to the reader. If you read this email by accident, please delete it from you memory, and spend 34 minutes and 9 seconds cleaning yourself in a comunnal urinal.

Author:  Franny [ Tue Mar 08, 2005 6:55 pm ]
Post subject: 

*steals idea*

Author:  pevil [ Tue Mar 08, 2005 7:41 pm ]
Post subject: 

you know, frannys avatar goes surprisingly well with his title...

Author:  Arathorn [ Wed Mar 09, 2005 4:15 am ]
Post subject: 

Lol, hey J, is that a Flemish or a Wallonian company? The Dutch disclamer looks rather odd. Differences between Flemish Dutch and Dutch Dutch aside, I didn't think "verkeerdelijk" is a word. And "aangezien de
informatie kan onderschept of gesaboteerd worden" looks like some very odd grammar.

Author:  J [ Wed Mar 09, 2005 7:54 am ]
Post subject: 

Mm well, it's some kind of formal dutch i guess. The company is in Brussels, so it's something between flemish and wallonian. Don't know if 'verkeerdelijk' is an actual word or not. I don't see anything really wrong with it, but i don't use it either.
And i would probably prefer 'aangezien de informatie onderschept of gesaboteerd kan worden', but that's almost the same. I guess it's a flemish-dutch thing. The whole sentence is just too packed with verbs (? -> werkwoorden).

Author:  Satis [ Wed Mar 09, 2005 8:42 am ]
Post subject: 

on the whole password-encrypted email thing....it exists. PGP has existed for years and years and years. Extremely secure encryption. Basically you have two keys (pretend they're passwords for ease of understanding). One's your private you never give out, the other is your public. If you encrypt something using your private key, anyone with your public key (ie, the people you want to talk to) can decrypt it using their key. Conversely, your friends can encrypt their email to you using your public key, and only your private key (ie, only you) can actually decrypt it.

On top of that, the encryption is extremely secure....you can build in military-level encryption (a 256bit key, if I remember properly) and it's damn near impossible even for a government agency to crack it.

But no, companies rely on unenforceable arm waving rather than actually fixing the problem. :)

Author:  Mole [ Wed Mar 09, 2005 8:45 am ]
Post subject: 

Damn you fool. But that means you read my post - Go find a communal urinal.

Author:  Satis [ Wed Mar 09, 2005 8:47 am ]
Post subject: 

been there, done that, ate the urinal cake. yum.

Author:  Mole [ Wed Mar 09, 2005 9:26 am ]
Post subject: 

It wasn't one of them crappy yellow ones was it? Please tell me it was a nice blue one.

Author:  Satis [ Wed Mar 09, 2005 12:24 pm ]
Post subject: 

the blue ones are minty.

Author:  Franny [ Wed Mar 09, 2005 2:07 pm ]
Post subject: 

now there's something to get a drunken fool to eat one day, i'll have to remember that...

Author:  RB [ Wed Mar 09, 2005 4:56 pm ]
Post subject: 

Lol! Bravo for the annoyment. This is the first time I hear for something like that. Good idea. Maybe I do something of sort. :) Just kidding.

Btw, this is 21000th post.

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